SECURE PAYMENT POLICY
SERVICES YOU CAN TRUST
The My Ottawa Handyman Promise: > We keep the process simple: Great work, fair prices, and a payment system that is as secure as a deadbolt lock.
OUR SECURE PAYMENT POLICY
At My Ottawa Handyman, we treat your financial security with the same precision and care that we apply to your home repairs. We understand that inviting a service provider into your home requires trust—not just in our craftsmanship, but in how we handle your sensitive information.
Our Secure Payment Policy is designed to provide you with total peace of mind, ensuring every transaction is safe, transparent, and documented.
Your Financial Safety Net
Our commitment to your satisfaction is backed by our Iron-Clad 48-Hour Guarantee. If you find an issue with our workmanship within 48 hours of payment, we will return to correct it at no additional cost. Your payment is an investment in quality, and we ensure that investment is protected.
Square Secure Transactions
It is world-class. Square uses end-to-end encryption the moment your card interacts with our reader.
No Data Storage: My Ottawa Handyman OR its employees never sees or stores your credit card number.
PCI Compliance: All transactions are processed on Square’s PCI Level 1 certified servers, the highest level of security in the industry.
Privacy & Data Handling
Your privacy is guaranteed, contact information (name, address, phone number) is used solely for the purpose of providing our services and maintaining our business relationship. We will never sell or share your data with third-party marketers.
FAQs
Frequently Asked Questions about Our Services
Our technicians carry the Square Reader, allowing us to accept:
Credit Cards: Visa, Mastercard, American Express, Discover.
Debit Cards: Interac Debit (Tap or Chip & PIN).
Mobile Wallets: Apple Pay, Google Pay, and Samsung Pay.
It is world-class. Square uses end-to-end encryption the moment your card interacts with our reader.
No Data Storage: My Ottawa Handyman never sees or stores your credit card number.
PCI Compliance: All transactions are processed on Square’s PCI Level 1 certified servers, the highest level of security in the industry.
Yes, instantly. As soon as the transaction is approved, you can choose to have a professional, itemized receipt sent to your email or mobile phone via SMS. These are perfect for tax purposes, insurance claims, or property management records.
No problem. Our Square Readers are equipped to handle Chip & PIN and international cards with magnetic stripes. If your mobile wallet is acting up, we can also send a Secure Square Invoice to your email that you can pay from your desktop or phone at your convenience.
No. At My Ottawa Handyman, we believe in simplicity. We do not charge “convenience fees” or extra percentages for credit card payments. The fixed price we quoted is exactly what will be charged to your card.
For the vast majority of our services—from drywall patches to fixture installations—we provide a flat, fixed price before we start. This means you don’t have to worry about a “slow” technician or unexpected hourly bills. The price we agree on is the price you pay for that specific scope of work.
We offer transparent quotes upfront. For standard jobs, we provide a price over the phone or via text based on photos. If an on-site consultation is required for a complex project, we will discuss any associated costs with you before we dispatch a technician to your home.
No. We are a local Ottawa business. Whether you are in the Glebe or Stittsville, we don’t hide fuel surcharges or “truck fees” in the fine print. Our fixed price is all-inclusive of our travel to your location.
You have two options:
You Supply: You buy the materials (the faucet, the light fixture, the paint), and we provide the expert labor.
We Supply: We pick up the materials for you. We will provide a transparent cost for the materials and a flat pickup/delivery fee so you know exactly where your money is going.
Iron-Clad Satisfaction Guarantee The My Ottawa Handyman Promise
Every payment is backed by our Iron-Clad 48-Hour Guarantee. If our workmanship doesn’t meet your expectations, we’ll return to fix it for free. We don’t just want your payment; we want your 5-star review and your long-term trust.
Our Professional Handyman Services
When you trust My Ottawa Handyman with your repair, you’re getting more than just a quick fix—you’re getting a seamless, professional experience from start to finish. Once the job is done, you can sit back and enjoy tile that looks brand new again. Looking to tackle the rest of your to-do list? Here are a few other ways we can help:”
