Guaranteed Dry Basements

Professional Basement Drain Repair in Ottawa

Nothing triggers panic quite like the sight of standing water in the basement or the foul smell of sewage drifting up from the floor. You rely on your home to be a safe sanctuary, but when drainage systems fail, that security evaporates, replaced by the anxiety of potential water damage, mold growth, and expensive repairs.

My Ottawa Handyman
My Ottawa Handyman

Why Choose Professional

SERVICES FROM MY OTTAWA HANDYMAN?

Understanding the root cause of drainage issues requires more than just a plunger; it demands a comprehensive understanding of Ottawa’s unique soil conditions and aging infrastructure. Our approach to basement drain repair in Ottawa is seamless and thorough, designed to minimize disruption to your daily life while maximizing the longevity of your plumbing system. We don’t just fix the symptom; we diagnose the underlying issue to ensure it never returns.

From the moment you contact us, you will notice the difference. We begin with a detailed consultation and inspection, often utilizing camera technology to visualize the blockage or break within the concrete. This meticulous diagnostic process allows us to provide an accurate, transparent quote without hidden fees. Whether the job requires delicate jackhammering to remove an old cast iron trap or a simple grate replacement, our technicians work with exceptional care, ensuring your basement remains clean and protected throughout the process.

Powerful Benefits of Choosing Our Service

My Ottawa Handyman
Iron-Clad Satisfaction Guarantee

We eliminate the risk from your hiring decision with our industry-leading promise. If you find any aspect of our service unsatisfactory, simply let us know, and we will return within 48 hours to make free corrections. This isn’t just a marketing slogan; it is our commitment to your absolute peace of mind. We stand behind our basement drain repair in Ottawa because we know our techniques and materials are second to none.

No Project Too Small or Large

Many Ottawa contractors will not return your call unless you are planning a massive renovation, leaving you stranded with minor but annoying issues. We take a different approach. Whether you need a simple floor drain replacement cover or a complete excavation of your basement plumbing system, we are here to help. We value every client relationship and understand that small repairs today prevent major disasters tomorrow.

Immediate Response When You Need Us

Drainage emergencies rarely happen at convenient times. A backup during a heavy spring thaw or a cracked pipe before a holiday weekend can cause immense stress. Our team offers immediate response capabilities for urgent needs as well as flexible scheduling for planned projects. We work around your lifestyle to ensure your drainage issues are resolved quickly, preventing water damage from spreading to your walls or foundation.

Meticulous Attention to Detail

Your basement floor contains complex systems, including trap seals and backwater valves, that protect your home from municipal sewer backups. Our technicians use exceptional precision when installing or repairing these components. We ensure proper slope for drainage, perfect seals to prevent sewer gas leaks, and professional concrete finishing that blends seamlessly with your existing floor.

Increased Property Value and Marketability

A functional, modern drainage system is a significant asset to any property. By investing in professional basement floor drain installation or repair, you are protecting your home’s foundation and improving its air quality by eliminating moisture and odors. This not only makes your daily living environment healthier but also provides a strong selling point if you ever decide to list your home on the market.

Expert Craftsmanship You Can Trust

With years of experience serving neighborhoods from Orleans to Stittsville, our team possesses the local expertise necessary for high-quality results. We are fully licensed, insured, and certified to handle the specific plumbing codes and requirements of Ottawa. When you hire us, you are getting trained professionals who prioritize safety, durability, and respect for your home above all else.

Ottawa Owned. Ottawa Proud.

advanced divider

We are your local specialists for basement drain repair in Ottawa, dedicated to restoring your peace of mind with precision and care. Whether you are dealing with a corroded vintage drain in The Glebe or need a modern backwater valve installed in a new Kanata build, we handle it all. Unlike other contractors who turn up their noses at “small jobs,” we believe every homeowner deserves immediate, high-quality service, regardless of the project size.

Our team has served the Ottawa community for years, building a reputation for meticulous work and unparalleled reliability. We are so confident in our craftsmanship that we offer an iron-clad 48-hour satisfaction guarantee. If you aren’t completely happy with our work, we return to correct it for free—no questions asked.

My Ottawa Handyman

Service You Can Trust!

Let us know how we can help you today.

GET STARTED

Our Professional Handyman Services

We understand that inviting a contractor into your home requires trust. That is why our process focuses on communication and cleanliness. We isolate the work area to prevent dust migration and treat your property as if it were our own. Combined with our “no job too small” philosophy, this dedication to service makes us the premier choice for landlords, property managers, and homeowners who value excellence.

My Ottawa Handyman

Satisfaction Promise

At My Ottawa Handyman, we guarantee quality results. We stand firmly behind our craftsmanship with our Workmanship Guarantee. If you feel a service wasn't performed to the highest standard, simply contact us within 48 hours and we will make it right. No matter the project, we ensure the job is done to your satisfaction."

GET STARTED

POPULAR SERVICES

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

FAQs

Frequently Asked Questions about Our Services

The cost varies depending on the severity of the issue and the access to the pipe. A simple grate replacement or unclogging is very affordable, while a complete floor drain replacement involving concrete excavation will be a larger investment. We provide transparent, upfront pricing after a thorough inspection so you know exactly what to expect before we begin work.

Absolutely. We stand behind every project with our iron-clad 48-hour satisfaction guarantee. If you are not completely satisfied with any aspect of our basement drain repair in Ottawa, we will return within 48 hours to make corrections at no additional charge—no questions asked. We aren’t happy until you are relieved and satisfied.

We take pride in our “no job too small” philosophy. While many contractors ignore minor repairs like a rusted cover or a slow drain, we understand these small issues can be big annoyances. Whether you need a quick fix or a full basement floor drain installation, you will receive the same level of professional attention and care.

Our comprehensive service includes the initial inspection, protection of the surrounding area, concrete breaking and removal (if necessary), removal of the old pipe, installation of high-quality ABS piping and traps, backfilling, and re-concreting the floor. We also ensure the site is cleaned thoroughly, leaving your basement looking better than we found it.

Most minor repairs and unclogging services are completed in a few hours. For a standard floor drain replacement that requires concrete work, the project usually takes 1-2 days to allow for proper excavation and concrete curing. We always provide a clear timeline before starting and work efficiently to minimize disruption to your ho

In Ottawa, backwater valves are highly recommended, especially in older neighborhoods or low-lying areas prone to flooding. This device prevents municipal sewage from backing up into your basement during heavy rains. We can assess your home’s risk level and perform a professional backwater valve installation to ensure your property remains safe and dry.

Need more help?

My Ottawa Handyman

If you have more questions, feel free to reach out! We’re always here to help you get the information you need.

Contact Us

Free Estimate & Consultations

We believe in complete transparency regarding our rates. For the majority of standard jobs, a physical inspection isn’t necessary to give you an accurate quote. We are happy to assess your project entirely over the phone or by email—free of charge. Simply provide us with the details and a few photos of the work area, and we will give you a clear estimate of both the total cost and the time required, all before you commit to a booking.

Please read our Service Policy & Pricing before submitting  your request with our ONLINE BOOKING to understand our rates and booking fees.

READ SERVICE POLICY
My Ottawa Handyman
My Ottawa Handyman

PLEASE READ OUR BOOKING & AND SERVICE POLICY

  • Pricing & Service Policy

    At Ottawa Handyman Services, we believe in clear, upfront pricing. Our structure is designed to ensure you know exactly what to expect before any work begins.

    Free Remote Estimates

    For the majority of standard projects, we are happy to provide an upfront cost and duration estimate over the phone or via email—free of charge.

    • Standard Jobs: If you can describe the issue or provide photos, we can often give you a quote without a visit.

    • Complex/Unknown Issues: If the job involves unknown factors or requires professional diagnosis, we must dispatch a team member to your location. In these cases, the Service Call Fee applies.

    Pricing Structure

    Service TypeRate/FeeDetails
    Standard Service Call Fee (Non-Refundable)$150.00 + HSTCovers travel, on-site assessment, detailed written estimate, and the entire first hour of labor.
    Subsequent Hourly Labor Rate$75.00 / hourApplied to all hours of work completed after the initial first hour (which is covered by the Service Call Fee).
    Fixed Price / Flat RatePer Project QuoteIdeal for specific, well-defined tasks (e.g., ceiling fan installation, TV mounting, Toilet replacement, Drywall patch/repair etc.).

    Note on Materials: All applicable materials needed for the job are an additional charge to the client.

    Fixed Price / Flat Rate Option

    For common, standard installations or well-defined projects, we offer Fixed Price (Flat Rate) options instead of hourly billing.

    • Certainty: You pay one set price for the completed job, regardless of how long it takes us.

    • Scope: This applies to specific tasks such as TV mounting, faucet replacements, ceiling fan installations, or furniture assembly.

    • Quote Process: If your job qualifies for a Flat Rate, we will provide this number upfront. If you choose this option, the hourly rate does not apply.

    Our Service Call Fee Policy

    The $150.00 Service Call Fee is essential to secure your appointment and dispatch our team. This fee ensures that our professional time and resources are covered for:

    1. Travel Time and Gas

    2. On-Site Assessment and Diagnosis

    3. Providing a Detailed Estimate

    4. The First Full Hour of Work/Labor

    Online Booking Agreement

    We value transparency in our booking process. By submitting a request for a site visit through our online form, you acknowledge and agree to the Standard Service Call Fee of $150.00 + HST.

    Please be aware that this fee will be charged to the payment method on file or invoiced at the time of booking/dispatch. Submission of your service request serves as authorization for this charge.

    Job Estimate & Declination

    If the assessed work is estimated to take longer than one hour, we will provide you with a full estimate before continuing.

    • If you agree to the estimate: The $150.00 Service Call Fee is automatically credited toward the final cost of the job. This applies whether you are paying an hourly rate (covering the first hour) or a flat rate (deducted from the project total).

    • If you decline the estimate: (e.g., find the total cost too high), the $150.00 Service Call Fee remains charged to cover the time spent on assessment and travel.

    30-Day Credit for Declined Estimates

    If you decline the estimate, your $150.00 Service Call Fee becomes a 30-day credit. Should you decide to book the full job with us within 30 days of the original estimate, the full $150.00 will be credited back toward the total cost of the work.

    Large Project Exemption

    For large projects with an estimated total value exceeding $2,000.00, the $150.00 Service Call Fee is waived, provided the client accepts and proceeds with the work immediately.

    The Done Right Promise (48-Hour Guarantee)

    We stand behind the quality of every job we complete.

    • Guarantee: If you are not satisfied with the work or if any issue arises due to our workmanship, you have 48 hours from the time of completion to contact us.

    • Resolution: We promise to return to your location promptly to correct our mistake, redo the work, or adjust it to meet your standards—with absolutely no additional labor charge to you.

    •